Beauty Pie Ireland

<p>We are so sorry to hear you received a duplicate/double order and/or items you did not order. Please reach out to our Member Happiness team via our <a href="https://contact.gorgias.help/en-US/forms/ske6tvky" target="_blank" rel="noopener noreferrer">contact form</a> with your order number and a description of how your order received differs to that which you ordered, and we can investigate this further for you.</p>

We are so sorry to hear you received a duplicate/double order and/or items you did not order. Please reach out to our Member Happiness team via our contact form HERE and we can investigate this further for you.

I RECEIVED A DUPLICATE ORDER/ ITEMS I DID NOT ORDER

Delivery

HOW DOES BEAUTY PIE WORK?

HOW DO WE CALCULATE THE  RETAIL PRICE OF EACH PRODUCT

DOES BEAUTY PIE MANUFACTURE ITS OWN LUXURY SKINCARE AND MAKEUP?

WHY CAN UK & US CUSTOMERS BUY PRODUCTS AT A LOWER PRICE?

WHY DID YOU DECIDE TO LAUNCH IN IRELAND?

CAN I HAVE A UK & IRELAND ACCOUNT USING THE SAME EMAIL ADDRESS?

CAN I ORDER THROUGH MY UK ACCOUNT TO AN IRELAND SHIPPING ADDRESS?

How Does It Work?

HOW DO WE CHOOSE WHICH PRODUCTS TO COMPARE OURS TO?

COMPARISON TABLES - WHO WE MEASURED OURSELVES AGAINST

WHERE CAN I FIND THE BATCH NUMBER ON MY PRODUCT?

WHY IS MY FAVOURITE PRODUCT OUT OF STOCK?

WHAT IS THE SHELF LIFE OR EXPIRATION DATE OF YOUR PRODUCTS?

DO YOU SELL GIFT CARDS

I'VE SEEN YOU COMPARE PRICES OF SPECIFIC PRODUCTS. HOW DOES THAT WORK?

ARE YOUR PRODUCTS NON-COMEDOGENIC?

WHERE ARE BEAUTY PIE PRODUCTS MADE?

ARE BEAUTY PIE PRODUCTS CRUELTY FREE?

DOES BEAUTY PIE PERFORM TESTING ON ANIMALS?

WHERE'S THE WISHLIST?

WHEN WILL A PRODUCT BE BACK IN STOCK?

Our Products

DELIVERY SERVICE AND CHARGES

HOW MUCH DOES BEAUTY PIE CHARGE FOR SHIPPING/DELIVERY?

HOW CAN I FIND OUT WHERE MY ORDER IS?

CAN I GET AN INVOICE FOR MY ORDER?

HOW LONG DOES DELIVERY TAKE?

DOES THE PACKING SLIP HAVE PRICES ON?

DO YOU OFFER EXPRESS DELIVERY IN IRELAND?

HOW CAN I UPDATE MY ADDRESS BOOK?

HOW CAN I REMOVE MYSELF / OPT OUT OF YOUR MAILING LIST

DO YOU HAVE A PHONE NUMBER?

HOW CAN I UPDATE OR CHANGE MY EMAIL ADDRESS?

Account Queries

HOW TO ENSURE YOU DON'T MISS BEAUTY PIE EMAILS

MEMBER HAPPINESS DISCOUNT CREDIT CODES

Emails And Promotions

HOW DO I SIGN INTO MY ACCOUNT?

WHY AM I NOT RECEIVING MY LOGIN VERIFICATION CODE ON MY WORK EMAIL ADDRESS?

Login And Account Access

WORK WITH US

Careers

HOW CAN I VIEW MY ORDER HISTORY AND TRACK MY ORDERS?

Order Management

WHERE CAN I ENTER A PROMO CODE?

I FORGOT TO ADD A PROMO CODE TO MY ORDER

Promotion Questions

HOW CAN I OPT OUT OF REVIEW EMAILS?

WHY CAN'T I SEE MY REVIEW?

Reviewing Products

DO YOU OFFER VIRTUAL SKINCARE OR MAKEUP CONSULTATIONS?

OUR COMPLEXION PRODUCTS UNDERTONES/SHADES

HOW CAN I GET TAILORED PRODUCT ADVICE?

WHICH PRODUCTS CAN I USE WHILE PREGNANT/BREASTFEEDING?

WHICH OF YOUR SKINCARE PRODUCTS ARE FRAGRANCE FREE?

WHICH OF YOUR PRODUCTS ARE VEGAN FRIENDLY?

Choosing My Products

WHY WAS MY PAYMENT DECLINED WHEN PLACING AN ORDER?

DO YOU OFFER GIFT WRAPPING?

CAN I GET A GIFT RECEIPT?

PAYMENT METHODS

I'M HAVING SOME TROUBLE PLACING MY ORDER

Placing An Order

AN ITEM IN MY BEAUTY PIE ORDER HAS ARRIVED DAMAGED

AN ITEM IN MY BEAUTY PIE ORDER IS WRONG

HOW CAN I RETURN A PRODUCT?

NOT HAPPY WITH ONE OF YOUR PRODUCTS?

Returns

CAN I BUY SEPARATE BOXES?

WHAT ARE YOUR ECO CREDENTIALS WHEN IT COMES TO PACKAGING?

Our Packaging

CAN I RETROSPECTIVELY APPLY A PROMO TO AN ORDER THAT HAS ALREADY BEEN PLACED?

I FORGOT TO ADD A PRODUCT OR I'D LIKE TO SWAP OUT A PRODUCT! CAN I AMEND MY ORDER?

CAN I CANCEL MY ORDER?

Amending/Cancelling My Order

Friend Referrals

I RECEIVED A DUPLICATE ORDER/ ITEMS I DID NOT ORDERUpdated 2 days ago