How do I sign in to my account?. Good news: you no longer need to remember a password. We've moved to a quicker, more secure way to sign in. Just head to the login page, enter your email address and hit 'Continue'. We'll send you a 6-digit code by em

How do I sign in to my account?Good news: you no longer need to remember a password. We&apos;ve moved to a quicker, more secure way to sign in.Just head to the login page, enter your email address and hit &apos;Continue&apos;. We&apos;ll send you a 6-digit code by email. Enter it and you&apos;re in.A few things to keep in mind:<ul><li dir="ltr" style="text-decoration:none;">Your code is sent to your registered email address. If it doesn&apos;t arrive within a minute or two,&#xA0;check your junk or spam folder.</li><li dir="ltr" style="text-decoration:none;">The code is only valid for a short time. If it expires, just request a new one.</li><li dir="ltr" style="text-decoration:none;">Ensure you&apos;re using the latest 6 digit code which has been sent to you, as a previously requested one will not work.</li><li dir="ltr" style="text-decoration:none;">Make sure you&apos;re on the correct Beauty Pie site for your country &#x2013; you can check the country flag at the bottom right of any web page.</li><li dir="ltr" style="text-decoration:none;">If you&apos;re unable to log into our new site, please clear your cache and cookies and try to log in again.</li></ul>

HOW DO I SIGN INTO MY ACCOUNT?

If you are using a corporate or work email address (such as @yourcompany.com) and are not receiving your One-Time Password (OTP) or login verification code, your company's internal email security system is likely blocking our automated emails. Many b

If you are using a corporate or work email address (such as <code data-path-to-node="4" data-index-in-node="60">@yourcompany.com</code>) and are not receiving your One-Time Password (OTP) or login verification code, your company&apos;s internal email security system is likely blocking our automated emails.<h3 data-path-to-node="6" id="why-is-this-happening">Why is this happening?</h3>Many businesses use strict corporate email security gateways (such as Mimecast, Proofpoint, Barracuda, or Microsoft Defender).These security systems frequently intercept and drop automated verification emails at the server level before they ever reach your primary inbox, junk, or spam folder. Because this is a hard block at your company level, resending the code will not work until the block is resolved.<h3 data-path-to-node="10" id="how-to-fix-this-issue">How to fix this issue</h3>You have two options to resolve this and access your account:Option 1: Ask your corporate IT / Email Admin team to whitelist BEAUTY PIE (Reccomended)If you must use your work email address, your company&#x2019;s IT department or Email Administrator will need to adjust their security settings.<ul data-path-to-node="17"><li>What to tell your IT team: Ask your IT administrator to allowlist / whitelist our sending email address: <code data-path-to-node="17,0,0" data-index-in-node="105">orders@account.beautypie.com</code> in your company&apos;s email security gateway (Mimecast, Proofpoint, etc.).</li><li>Once your IT team updates their inbound email rules, your next login attempt will deliver the verification code instantly. Option 2: &#xA0;Switch to a Personal Email Address&#xA0;</li></ul><ul data-path-to-node="14"><li>How to update: Contact our <a href="https://contact.gorgias.help/en-US/forms/ske6tvky" target="_blank" rel="noopener noreferrer">Member Happiness team</a> with your account details and your preferred personal email address, and we will update your account email for you.</li></ul><h3 data-path-to-node="19" id="summary-checklist-for-missing-verification-codes">Summary Checklist for Missing Verification Codes</h3><ol start="1" data-path-to-node="20"><li>Check your spam and junk folders.</li><li>Confirm if you are using a company/work email.</li><li>If using a work email, ask IT to whitelist <code data-path-to-node="20,2,0" data-index-in-node="43">orders@account.beautypie.com</code>.</li></ol>

WHY AM I NOT RECEIVING MY LOGIN VERIFICATION CODE ON MY WORK EMAIL ADDRESS?

Beauty Pie Ireland

Login And Account Access

HOW DOES BEAUTY PIE WORK?

HOW DO WE CALCULATE THE  RETAIL PRICE OF EACH PRODUCT

DOES BEAUTY PIE MANUFACTURE ITS OWN LUXURY SKINCARE AND MAKEUP?

WHY CAN UK & US CUSTOMERS BUY PRODUCTS AT A LOWER PRICE?

WHY DID YOU DECIDE TO LAUNCH IN IRELAND?

CAN I HAVE A UK & IRELAND ACCOUNT USING THE SAME EMAIL ADDRESS?

CAN I ORDER THROUGH MY UK ACCOUNT TO AN IRELAND SHIPPING ADDRESS?

How Does It Work?

HOW DO WE CHOOSE WHICH PRODUCTS TO COMPARE OURS TO?

COMPARISON TABLES - WHO WE MEASURED OURSELVES AGAINST

WHERE CAN I FIND THE BATCH NUMBER ON MY PRODUCT?

WHY IS MY FAVOURITE PRODUCT OUT OF STOCK?

WHAT IS THE SHELF LIFE OR EXPIRATION DATE OF YOUR PRODUCTS?

DO YOU SELL GIFT CARDS

I'VE SEEN YOU COMPARE PRICES OF SPECIFIC PRODUCTS. HOW DOES THAT WORK?

ARE YOUR PRODUCTS NON-COMEDOGENIC?

WHERE ARE BEAUTY PIE PRODUCTS MADE?

ARE BEAUTY PIE PRODUCTS CRUELTY FREE?

DOES BEAUTY PIE PERFORM TESTING ON ANIMALS?

WHERE'S THE WISHLIST?

WHEN WILL A PRODUCT BE BACK IN STOCK?

Our Products

DELIVERY SERVICE AND CHARGES

HOW MUCH DOES BEAUTY PIE CHARGE FOR SHIPPING/DELIVERY?

I RECEIVED A DUPLICATE ORDER/ ITEMS I DID NOT ORDER

HOW CAN I FIND OUT WHERE MY ORDER IS?

CAN I GET AN INVOICE FOR MY ORDER?

HOW LONG DOES DELIVERY TAKE?

DOES THE PACKING SLIP HAVE PRICES ON?

DO YOU OFFER EXPRESS DELIVERY IN IRELAND?

Delivery

HOW CAN I UPDATE MY ADDRESS BOOK?

HOW CAN I REMOVE MYSELF / OPT OUT OF YOUR MAILING LIST

DO YOU HAVE A PHONE NUMBER?

HOW CAN I UPDATE OR CHANGE MY EMAIL ADDRESS?

Account Queries

HOW TO ENSURE YOU DON'T MISS BEAUTY PIE EMAILS

MEMBER HAPPINESS DISCOUNT CREDIT CODES

Emails And Promotions

WORK WITH US

Careers

HOW CAN I VIEW MY ORDER HISTORY AND TRACK MY ORDERS?

Order Management

WHERE CAN I ENTER A PROMO CODE?

I FORGOT TO ADD A PROMO CODE TO MY ORDER

Promotion Questions

HOW CAN I OPT OUT OF REVIEW EMAILS?

WHY CAN'T I SEE MY REVIEW?

Reviewing Products

DO YOU OFFER VIRTUAL SKINCARE OR MAKEUP CONSULTATIONS?

OUR COMPLEXION PRODUCTS UNDERTONES/SHADES

HOW CAN I GET TAILORED PRODUCT ADVICE?

WHICH PRODUCTS CAN I USE WHILE PREGNANT/BREASTFEEDING?

WHICH OF YOUR SKINCARE PRODUCTS ARE FRAGRANCE FREE?

WHICH OF YOUR PRODUCTS ARE VEGAN FRIENDLY?

Choosing My Products

WHY WAS MY PAYMENT DECLINED WHEN PLACING AN ORDER?

DO YOU OFFER GIFT WRAPPING?

CAN I GET A GIFT RECEIPT?

PAYMENT METHODS

I'M HAVING SOME TROUBLE PLACING MY ORDER

Placing An Order

AN ITEM IN MY BEAUTY PIE ORDER HAS ARRIVED DAMAGED

AN ITEM IN MY BEAUTY PIE ORDER IS WRONG

HOW CAN I RETURN A PRODUCT?

NOT HAPPY WITH ONE OF YOUR PRODUCTS?

Returns

CAN I BUY SEPARATE BOXES?

WHAT ARE YOUR ECO CREDENTIALS WHEN IT COMES TO PACKAGING?

Our Packaging

CAN I RETROSPECTIVELY APPLY A PROMO TO AN ORDER THAT HAS ALREADY BEEN PLACED?

I FORGOT TO ADD A PRODUCT OR I'D LIKE TO SWAP OUT A PRODUCT! CAN I AMEND MY ORDER?

CAN I CANCEL MY ORDER?

Amending/Cancelling My Order

Friend Referrals